TOTO THU9490 WASHLET S300e Remote Control with Mounting Bracket
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Frequently Asked Questions
• What if my order arrives damaged?
While we take great care in the packaging and handling of orders, we ask that customers inspect all shipments within 48 hours of delivery, and in the rare event that your order arrives damaged, please send us an email with a photo showing the damages (so we can file a claim with the carrier), and let us know whether you prefer a free replacement or a refund.
• What if I need to return something?
We accept returns within 30 days of delivery. Customers are responsible for return shipping unless we sent the wrong item, the product is defective, or it was damaged during transit. All returns are subject to a 15% restocking fee unless we sent the wrong item, the product is defective, or it was damaged during transit. The restocking fee is what we get charged by the manufacturer – it is not to discourage returns. To return an item, email us, and we'll guide you through the process.
• Why do you ask for phone numbers during checkout?
Some shipping carriers, especially those handling freight, require a phone number to coordinate your delivery. We respect your privacy and guarantee that any information you provide will never be shared with third parties, except for shipping purposes.
The TOTO THU9490 WASHLET S300e Remote Control is a premium replacement remote designed specifically for the S300e series bidet seats, offering full access to all the unit’s advanced features. Compact and user-friendly, this remote allows for seamless operation of cleansing functions, including rear and front warm water washing with adjustable temperature and pressure settings. It also includes controls for oscillating and pulsating spray patterns, giving users personalized comfort at the touch of a button. The remote’s interface integrates memory settings for two users, ensuring a customized experience without constant reconfiguration. A key feature is its illuminated touchpad with clearly labeled buttons for easy navigation in both daylight and low light environments.
In addition to cleansing options, the THU9490 remote offers control over the heated seat temperature and the built-in warm air dryer, enhancing post-wash comfort and convenience. The unit includes deodorizer activation and energy-saving functions, making it not only luxurious but also efficient. A stop button ensures immediate function cancelation, while the panel’s compact size allows it to be mounted on the wall or used as a handheld device. Designed with intuitive usability and aesthetic simplicity in mind, this remote combines style, hygiene, and high-tech control in one elegant accessory that complements any modern bathroom equipped with a TOTO WASHLET S300e.