Houzer NOD-4200-1 Nouvelle 31" Undermount 50/50 Double Bowl Kitchen Sink with Strainer & Grid

• What if my order arrives damaged?
While we take great care in the packaging and handling of orders, we ask that customers inspect all shipments within 48 hours of delivery, and in the rare event that your order arrives damaged, please send us an email with a photo showing the damages (so we can file a claim with the carrier), and let us know whether you prefer a free replacement or a refund.

• Why do you ask for phone numbers during checkout?
Some shipping carriers, especially those handling freight, require a phone number to coordinate your delivery. We respect your privacy and guarantee that any information you provide will never be shared with third parties, except for shipping purposes.

• What is the best way to clean this stainless steel sink?
Use mild dish soap and warm water with a soft cloth or sponge, rinse thoroughly, and towel dry. On brushed areas, wipe in the direction of the grain. Drying helps prevent water spots and mineral buildup. Avoid steel wool and do not leave bleach, drain chemicals, or wet metal objects sitting in the basin.

• What cabinet size and countertop cutout do I need?
The listed minimum cabinet width is 36 inches. Allow room inside for the bowl, mounting hardware, drain, and any disposal or other accessories; the cabinet's outside width alone does not confirm fit. Have the installer use the actual sink and its installation template before making the countertop cutout.

• Will stainless steel scratch or show rust-colored spots?
Fine surface scratches can develop with everyday use; scratch resistance does not mean scratch-proof. A correctly fitted bottom grid can reduce contact from cookware. Rust-colored spots can also come from metal particles or objects left in the sink. Remove deposits using the maker's approved stainless-steel care method, and avoid steel wool or leaving wet cast iron in the basin.