TOTO THU6209 NEOREST Remote Control with Mounting Bracket for NX, AH, and RH Models
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Frequently Asked Questions
• What if my order arrives damaged?
While we take great care in the packaging and handling of orders, we ask that customers inspect all shipments within 48 hours of delivery, and in the rare event that your order arrives damaged, please send us an email with a photo showing the damages (so we can file a claim with the carrier), and let us know whether you prefer a free replacement or a refund.
• What if I need to return something?
We accept returns within 30 days of delivery. Customers are responsible for return shipping unless we sent the wrong item, the product is defective, or it was damaged during transit. All returns are subject to a 15% restocking fee unless we sent the wrong item, the product is defective, or it was damaged during transit. The restocking fee is what we get charged by the manufacturer – it is not to discourage returns. To return an item, email us, and we'll guide you through the process.
• Why do you ask for phone numbers during checkout?
Some shipping carriers, especially those handling freight, require a phone number to coordinate your delivery. We respect your privacy and guarantee that any information you provide will never be shared with third parties, except for shipping purposes.
The TOTO THU6209 is the replacement remote control unit assembly designed specifically for use with TOTO NEOREST intelligent toilets. This essential component provides full operational control over all of the NEOREST's advanced functions. It is engineered as a direct replacement part, ensuring seamless integration and restoration of the complete feature set of the toilet. Included with the remote is the corresponding wall-mounting bracket, which allows for convenient and secure storage of the unit in the bathroom.
This remote control is compatible with specific models within the TOTO NEOREST collection, including the NX (MS900, MS901), RH (MS988), and AH (MS989) series toilets. It is crucial for customers to verify the model number of their NEOREST toilet to ensure compatibility before ordering. The unit operates the full suite of NEOREST functionalities, such as the various cleansing modes, water temperature and pressure adjustments, heated seat, automatic open/close lid, and flushing operations.
Constructed with durable materials, the THU6209 remote is built to withstand the humid bathroom environment. It features a user-friendly interface with clearly labeled buttons for intuitive operation of all personalized settings and cleaning features. The standard finish for this remote control unit is typically a clean and neutral color, such as Cotton White, designed to match the aesthetic of the corresponding NEOREST toilet models.