TOTO THU9726 NEOREST Remote Control with Mounting Bracket for AC, EW, 750H and 700H Models
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Frequently Asked Questions
• What if my order arrives damaged?
While we take great care in the packaging and handling of orders, we ask that customers inspect all shipments within 48 hours of delivery, and in the rare event that your order arrives damaged, please send us an email with a photo showing the damages (so we can file a claim with the carrier), and let us know whether you prefer a free replacement or a refund.
• What if I need to return something?
We accept returns within 30 days of delivery. Customers are responsible for return shipping unless we sent the wrong item, the product is defective, or it was damaged during transit. All returns are subject to a 15% restocking fee unless we sent the wrong item, the product is defective, or it was damaged during transit. The restocking fee is what we get charged by the manufacturer – it is not to discourage returns. To return an item, email us, and we'll guide you through the process.
• Why do you ask for phone numbers during checkout?
Some shipping carriers, especially those handling freight, require a phone number to coordinate your delivery. We respect your privacy and guarantee that any information you provide will never be shared with third parties, except for shipping purposes.
The TOTO THU9726 is a genuine replacement remote control assembly designed for use with specific TOTO NEOREST integrated toilet models. This remote control provides a reliable interface for managing the various functions and features of compatible TOTO units. It comes with a mounting bracket for convenient installation and accessibility, aiming to enhance the overall user experience by offering an intuitive way to control the toilet's operations.
Key features of the TOTO THU9726 include its compatibility with TOTO NEOREST models such as the AC, EW, 750H, and 700H. It is a genuine TOTO part, contributing to the high aesthetic and cleanliness standards often associated with the brand's products. The remote's reliability is intended to reduce maintenance costs and ensure consistent performance of the integrated toilet system.